Services

PMG specifically tailors our program for each client with a combination of the following services. Please contact us with any specific questions:

Carrier usage analysis

We will perform an analysis by service type, weight and zone (inbound & outbound) using your historical volumes and package characteristics.

Cost benchmarking

Including freight rate analysis using current carrier cost modeling and volume data.

Contract implementation

Oversee successful IT systems integration with host, carrier and third party if involved.  Comprehensive rate auditing.  Coordinate the set up of carrier online billing & reporting solutions.  

Parcel insurance strategy

There are several options on reducing your parcel insurance expense.

Carrier agreement

We negotiate pricing and terms and conditions of Agreement with UPS, FedEx, DHL, Postal Consolidators, LTL and other regional carriers based on the above analyses, current market driven pricing trends and PMG insider knowledge and negotiation expertise in small package freight.

Automated guaranteed service tracking, manifest errors and claim filing program

Independent industry sources have determined that 3-5% (and more for some carriers) of guaranteed shipments are delivered late. The vast majority of these late delivery refunds go unclaimed ($7 million daily) as it is simply too difficult and time consuming for shippers to track and verify which packages qualify. Guaranteed service tracking can potentially save 1 to 6+% off your weekly freight bill.

Weekly invoice auditing

Perform a comprehensive audit of your carrier’s weekly invoices to identify savings in areas such as: discount and T&C’s compliance; late fee waivers; address corrections; freight collect chargebacks; 3rd party shipping; adjustments; shipping charge corrections; service failure refunds and void credits.

Inbound freight program

Incorporate negotiated contract terms to pay for inbound freight instead of “best way” prepay and add terms that typically add income to the vendors.

Profit center program

Establish a shipping income profit center for clients that have customers who pay freight on a pre-pay and add basis or fee scale based on order value.

Vendor compliance program

Establish vendor compliance and chargeback policy involving industry standard product packaging & labeling, shipping, packing & receiving requirements.

Routing guides

Create inbound & outbound routing guidelines for internal and vendor use.  Establish and install best ship method rules on 3rd party shipping systems based on carrier rates by zone and weight and delivery requirement.

PMG will serve as your "in-house" logistics partner by providing industry information and knowledgeable feedback on your domestic and international supply chain issues. We will do whatever we can to improve the efficiency of your shipping operation. If we can help you, we will.

Our customer-centric service is the best in the business. To achieve resolution in a timely manner, we act as the liaison between client and carrier on all operational and billing issues. We handle lost and damaged package claim processing, etc. As a cornerstone of our all inclusive customer service, at no charge PMG is happy to serve as an “in-house” logistics resource by providing industry information and knowledgeable feedback on your domestic and international supply chain issues.  In short - we'll do it all!