# Parcel Management Group > Parcel Management Group (PMG) is a US freight and parcel spend management firm that reduces shipping costs for businesses across small package (UPS and FedEx), less-than-truckload (LTL) and full truckload (FTL) freight. The Small Package Program has no fees, no contract and no cost to the business โ€” PMG is paid a commission on the program itself, never by the shipper. Serving shippers nationwide from Ventura, California. Registered freight broker: USDOT 3266041, MC 1030328. Associate member of the Running Industry Association. ## Services - [Freight and parcel services](https://www.parcelmanagementgroup.com/services/): small package discounts for UPS and FedEx, LTL and full truckload freight, and refund recovery audits. - [Small Package Discounts](https://www.parcelmanagementgroup.com/small-package-discounts/): a nationwide small-package discount program for UPS and FedEx shippers, positioned to surpass typical association and group discount programs. Free to the business; enrollment is fast and billing runs through a third-party partner. - [LTL Freight Broker](https://www.parcelmanagementgroup.com/ltl-freight/): a full LTL dispatch team providing competitive rates with hands-on service on every load. - [FTL Freight Broker](https://www.parcelmanagementgroup.com/ftl-freight-broker/): end-to-end truckload shipping for shippers needing dedicated capacity. - [Parcel Audit and Refund Recovery](https://www.parcelmanagementgroup.com/parcel-audit/): proactive auditing of UPS and FedEx accounts to identify eligible refunds from late or unused shipments, with PMG filing and managing the claims. ## Guides - [What Is a Freight Broker?](https://www.parcelmanagementgroup.com/what-is-a-freight-broker/): a freight broker finds and manages carriers for your freight so you get a clear rate and support. PMG is a registered broker in Ventura, CA. - [What Is LTL Shipping?](https://www.parcelmanagementgroup.com/what-is-ltl-shipping/): LTL shipping moves freight that fills part of a truck. You share space and pay for the space you use. PMG is a registered broker in Ventura, CA. - [LTL vs FTL Shipping](https://www.parcelmanagementgroup.com/ltl-vs-ftl/): LTL shares a truck; FTL uses a full trailer. Pick the mode that fits your freight. PMG is a registered broker in Ventura, CA. - [LTL Freight Quote](https://www.parcelmanagementgroup.com/ltl-freight-quote/): Need an LTL freight quote? Share freight details with PMG. We compare carriers and send a clear rate. Registered broker in Ventura, CA 93001. - [What Is Freight Class?](https://www.parcelmanagementgroup.com/what-is-freight-class/): Freight class (NMFC) is the rating that shapes LTL rates. Density, handling, stowability, and liability set the class. PMG is a registered broker in Ventura, CA 93001. - [What Is a Bill of Lading?](https://www.parcelmanagementgroup.com/what-is-a-bill-of-lading/): A bill of lading is the freight receipt and contract. Learn what a BOL lists and who signs it. PMG helps shippers in Ventura, CA 93001. - [Accessorial Charges Explained](https://www.parcelmanagementgroup.com/accessorial-charges/): Accessorial charges are extra freight fees such as liftgate or a residential stop. See what to share before you quote. Ventura, CA 93001. - [What Is a Freight Forwarder?](https://www.parcelmanagementgroup.com/what-is-a-freight-forwarder/): A freight forwarder arranges the move and the paperwork for a shipment. See how forwarding differs from a broker. PMG is a registered broker in Ventura, CA 93001, not a forwarder. - [What Is FTL Shipping?](https://www.parcelmanagementgroup.com/what-is-ftl/): FTL means full truckload. Your freight uses a full trailer. Learn when FTL fits vs LTL. PMG is a registered broker in Ventura, CA 93001. - [What Is FOB in Shipping?](https://www.parcelmanagementgroup.com/what-is-fob/): FOB shows where freight ownership and risk change hands. See FOB shipping point vs FOB destination. PMG is a registered broker in Ventura, CA 93001. - [What Is Cross Docking?](https://www.parcelmanagementgroup.com/what-is-cross-docking/): Cross docking moves freight from an inbound truck to an outbound truck with little or no storage. See how it works in LTL. PMG is a registered broker in Ventura, CA 93001. - [What Is a SCAC Code?](https://www.parcelmanagementgroup.com/what-is-a-scac-code/): A SCAC code is the 2 to 4 letter code that identifies a carrier on a bill of lading and in EDI. See who issues it and how to look one up. PMG is a registered broker in Ventura, CA 93001. - [What Is a PRO Number?](https://www.parcelmanagementgroup.com/what-is-a-pro-number/): A PRO number is the carrier tracking number for one LTL or truckload shipment. See where to find it, PRO vs BOL, and how to track by PRO. PMG is a registered broker in Ventura, CA 93001. - [Standard Pallet Size](https://www.parcelmanagementgroup.com/standard-pallet-size/): the standard US pallet is 48 x 40 inches. See other common pallet dimensions and how to measure a pallet for an LTL quote. PMG is a registered broker in Ventura, CA 93001. - [What Is a Consignee?](https://www.parcelmanagementgroup.com/what-is-a-consignee/): the consignee is the person or business a shipment is delivered to. Consignor vs consignee, where the consignee goes on a bill of lading, and what to check at delivery. PMG is a registered broker in Ventura, CA 93001. - [What Is a Lumper Fee?](https://www.parcelmanagementgroup.com/what-is-a-lumper-fee/): a lumper fee is what a warehouse charges to load or unload a truck when the facility requires its own labor. Who pays, how it differs from a liftgate, and what to tell your broker. PMG is a registered broker in Ventura, CA 93001. - [Demurrage vs Detention](https://www.parcelmanagementgroup.com/demurrage-vs-detention/): demurrage can be charged by the line or terminal when equipment is held past free time. Detention is driver wait time or container time outside the terminal. See who pays. PMG is a registered broker in Ventura, CA 93001. - [What Is a Shipper?](https://www.parcelmanagementgroup.com/what-is-a-shipper/): the shipper is the party that sends the freight and is named on the bill of lading. See shipper vs consignee and what to tell your broker. PMG is a registered broker in Ventura, CA 93001. - [What Is a Packing List?](https://www.parcelmanagementgroup.com/what-is-a-packing-list/): a packing list shows what is in a shipment by piece and weight. See how it differs from a bill of lading and when brokers ask for it. PMG is a registered broker in Ventura, CA 93001. - [What Is Drayage?](https://www.parcelmanagementgroup.com/what-is-drayage/): drayage is the short move of a container between a port or rail ramp and a warehouse or yard. How it differs from linehaul, free time, and who books the leg. PMG is a registered broker in Ventura, CA 93001. - [What Is a Fuel Surcharge?](https://www.parcelmanagementgroup.com/what-is-a-fuel-surcharge/): a fuel surcharge is an extra line on LTL and FTL quotes that usually tracks diesel price indexes. How it shows on a quote vs other accessorials. PMG is a registered broker in Ventura, CA 93001. - [What Is a Shipping Manifest?](https://www.parcelmanagementgroup.com/what-is-a-shipping-manifest/): a shipping manifest lists the pieces, weight, and marks on a freight shipment. See how it differs from a bill of lading. PMG is a registered broker in Ventura, CA 93001. - [How Freight Quoting Works](https://www.parcelmanagementgroup.com/how-freight-quoting-works/): tell PMG what you ship, where it goes, and when you need it. PMG compares carriers and sends a clear quote. Broker versus carrier, and small package versus LTL. - [Freight Broker vs Carrier](https://www.parcelmanagementgroup.com/freight-broker-vs-carrier/): a freight broker finds and manages carriers for your freight. A carrier owns the trucks or planes. PMG is a registered broker in Ventura, CA. - [What Is a Parcel Audit?](https://www.parcelmanagementgroup.com/blog/what-is-a-parcel-audit/): what a parcel audit checks, how the weekly process works, the billing errors it finds, and what an audit report should show. - [Parcel Audit vs Freight Audit](https://www.parcelmanagementgroup.com/blog/parcel-audit-vs-freight-audit/): the differences in shipment profile, error type, claim deadlines and economics, with guidance on which audit a given shipper needs. - [How to Reduce Shipping Costs When You Ship at Volume](https://www.parcelmanagementgroup.com/blog/reduce-shipping-costs-high-volume/): surcharge control, dimensional weight, service-level mix, parcel-to-LTL mode shifting, rate negotiation and auditing. - [UPS and FedEx Late Delivery Refunds](https://www.parcelmanagementgroup.com/blog/ups-fedex-late-delivery-refunds/): which FedEx services the money-back guarantee covers as of February 2026, the 15-day claim window, and why most refunds go unclaimed. - [What Is Dimensional Weight?](https://www.parcelmanagementgroup.com/blog/dimensional-weight/): how UPS and FedEx calculate DIM weight using divisor 139, and how to reduce dimensional-weight charges. - [How to Track a TForce Freight Shipment](https://www.parcelmanagementgroup.com/blog/tforce-freight-tracking/): tracking by PRO or BOL number, where to find the PRO, why old paperwork says UPGF or UPS Freight, reading scan statuses, and what to do when tracking stalls. - [How to Track a Forward Air Shipment](https://www.parcelmanagementgroup.com/blog/forward-air-tracking/): tracking by PRO or bill of lading, where the tracking number appears, and how to open a trace when a shipment stops scanning. - [How to Track an Estes Shipment](https://www.parcelmanagementgroup.com/blog/estes-tracking/): tracking by PRO or BOL number, where to find each on the paperwork, reading scan statuses, and what to do when tracking stalls. - [How to Track an AAA Cooper Shipment](https://www.parcelmanagementgroup.com/blog/aaa-cooper-tracking/): tracking by PRO or BOL number, where to find each on the paperwork, and how to open a trace when a shipment stops scanning. - [PP&A Meaning: What Prepay and Add Means in Shipping](https://www.parcelmanagementgroup.com/blog/prepay-and-add-shipping/): PP&A (prepay and add, also PPD & ADD) means the shipper pays the carrier and adds the freight to the buyer's invoice. Compared with prepaid and collect, with the risks for the buyer. PP&A is not an Incoterm. - [How to Write a Shipping Address](https://www.parcelmanagementgroup.com/blog/how-to-write-a-shipping-address/): how to write a shipping address and address a package, including the US format, shipper vs recipient address, c/o and attention lines, and how to avoid correction fees. ## Key facts - The Small Package Program is free to the client: no fees, no contract, no cost to your business. - PMG serves shippers nationally across the United States; it is not a local-only service business. - Long-standing client concentration in footwear, running and apparel retail, with named client testimonials spanning more than ten years of relationships. - PMG does not publish specific percentage-savings claims. ## Quoting and how we work - [How freight quoting works](https://www.parcelmanagementgroup.com/how-freight-quoting-works/) Tell Parcel Management Group what you ship, where it goes, and when you need it. PMG compares carrier options and sends a clear quote. For small packages, you can join the free Small Package Program โ€” no fees and no contract. Call (805) 984-4114 or start a chat. - You tell us what you ship, where it goes, and when you need it. We compare carrier options and send a clear quote. For small packages, you can join the free Small Package Program โ€” no fees and no contract. - A carrier owns the trucks or planes. A broker finds the right carrier for your freight and manages the move. Parcel Management Group is a registered freight broker (USDOT 3266041 ยท MC 1030328). - Use small package for boxes that are usually under 150 lbs. Use LTL when you have pallet freight that is too big for parcel but does not need a full truck. - PMG is based in Ventura, CA 93001 and serves shippers nationwide. Phone: (805) 984-4114. - For a quote: https://www.parcelmanagementgroup.com/#contact ## Contact - Phone: (805) 984-4114 - Location: Ventura, CA 93001, United States - Enquiries: https://www.parcelmanagementgroup.com/#contact - [Privacy Policy](https://www.parcelmanagementgroup.com/privacy/) - [Terms of Service](https://www.parcelmanagementgroup.com/terms/) ## Optional - [Blog index](https://www.parcelmanagementgroup.com/blog/): all shipping cost and carrier guides.